Thomson Wedding - Mexico few 2016
Hi, we've been planning our wedding in Mexico for Feb 2016 for almost a year and know exactly what we want, hotel, flights, reception, wedding package, honeymoon hotel etc. we're expecting everything to be available to book in the next few weeks with Thomson/First Choice who are the only tour operator to do this particular hotel (we've been there before).
I'm very nervous about booking through Thomson as I've read some pretty terrible reviews on line about their wedding service, however feel a bit backed into a corner if we want this particular venue. I've contacted them a good few times already while I've been researching, including visiting several stores, emailing the wedding team with questions, and on twitter and to be honest so far I've found their knowledge and customer service mixed at best and pretty shoddy to none existent at worst!
Has anyone else booked with Thomson/First Choice and do you have any experience/advice to share? Do things get better once you book or should I be preparing myself for a stressful time?