videographer problems - please help!
Hi Ladies (and any gents on here!),
i'm having a bit of a nightmare with my videographer - Shoot Me Now films... I got married on 28th May last year and still don't have my wedding video back. we got the short trailer but we were supposed to get the full length video too and it's been nearly a year. I had also recommended to friends who got married a year ago and still haven't had theirs either which is super awkward for me.
He was great on the day, and the trailer is lovely but I just feel like the complete lack of communication and lack of delivery is really poor, plus my mum is in bits and worried he didn't get any footage and we're never going to get it. Obviously we've already paid for it.
I dont have a telephone number for them and there isn't one on the website but I have emailed all of the email addresses and sent Facebook, Instagram and LinkedIn messages and I don't know what to do next.
Has anyone been in a similar situation or have any advice ideas of what to do next? Am I being totally unreasonable?
Thanks all xxx