Unreliable Hair and Make Up Artist
I am just looking for a little bit of advice.
I booked my hair and makeup in with a mobile hairdresser a few months ago, whose website looked great. She replied to my initial email within 24 hours. However as soon as I booked her, responses to my emails seemed to stop or take ages. I have tried calling a few times but she has never picked up.
I emailed her asking about some dates for a trial and waited 8 days without a reply. I ended up emailing again and she eventually did reply. I asked what time would be best but again no reply, but as I had time I thought I'd sort that out closer to the time.
2 weeks to the trial I emailed again and got no reply, called and no reply. 1 week before I text and got a reply the next day so I agreed the time and sent her my address. The trial was supposed to be yesterday and I had a feeling it wasn't going to happen. Then 1 hour before she was due to arrive she text to say she could not make it as her child was ill. Now, I completely understand that family has to come first, but the fact that I was already expecting something like this to happen makes me feel really suspicious. I can't help but think that if she was cancelling for this reason she would know more than an hour beforehand. I text back to say I hope her son feels better and asked if she could do another day this week (as she had said she could rearrange). She has not replied to this text, not even to say she would have to see how her son is.
I feel like cancelling and booking somewhere else but am I being unreasonable? I am trying to be understanding to her situation but her lack of communication is stressing me out. I have been looking elsewhere and I think I would end up paying a bit more, and I doubt I would get my deposit back.
I think I am being perhaps a bit more irrational because hair and makeup is important to me for my wedding day as I am not used to being centre of attention and those photos will be around for a long time. I am much bigger than my bridesmaids who are size 6-8 and I think in my mind pretty hair and makeup will give me the confidence I need.
My OH is trying to be understanding but of course, doesn't really think it is as big an issue as I do! So I was wondering what you lovely brides to be thought?
As an aside, could anyone recommend hair/makeup artists in Liverpool?
Sorry for the ramble! Any advice would be much appreciated!