Hi - just after advice/opinions really.
I ordered my wedding dress from a stand at the National Wedding Show, 6 months before the day. They took my measurements on the day. Before I bought it, I asked how many fittings I was likely to need, as the shop was a 2 hour round trip from my house, and was told I would probably need 2 or 3 maximum (I loved the dress, so thought a couple of trips would be worth it!). She said the dress would probably only need a few alterations, plus the length, as they'd taken my measurements.
The dress came in to the shop 6 weeks before the wedding, and I went for my first fitting. The dress was absolutely massive on me, it was a size 16 (I am a size 10 normally). I can understand ordering a size bigger to allow for alterations but when I commented, the woman in the shop said "have you lost weight?" and I said yes a bit, but not 3 dress sizes!
I was told it would be £175 for the alterations as there was so much to be done. I had to pay in advance and I felt pressured as the wedding was so close and therefore had no option but to go ahead.
In the end, I needed to go back 5 times and alterations were still being done in the week of the wedding. At each of the visits before final collection there was always something different to be altered due to the amount of material that had to be removed. At one point I was even asked if I would consider making it strapless as I could not get my arms in the sleeves!
I was seen by 2 seamstresses, the first looked at the dress and said that she wouldn’t have altered the bust darts the way they had been done and the corset bones should have been moved to allow for better fitting.
At my next appointment with a different seamstress we noticed that the left shoulder strap was gaping and I was informed that this was due to me having one collar bone more prominent than the other. This hadn’t been an issue at previous fittings. A new fault had also appeared on the front of the dress in the form of puckering on the underskirt - I was asked if this was my “knicker line” or told could be due to my stomach!
Obviously during this time I didn't make too much of a fuss, as I needed the dress altered in time for the wedding. However afterwards I wrote to the owner of the shop with my concerns, and asked her to refund the cost of the alterations as I feel it was their mistake originally in ordering such a large dress that meant I had to go back so many times.
I've just had a letter from the shop stating that it's normal to order the dress that much too large, that bridal sizes are very different to high street sizes and if they had ordered a smaller size then it would have been too small (most definitely not so)
I was just wondering how large other brides' dresses were on first fit, and how many fittings people needed? I'm wondering whether to pursue it further to try and get some of my money back. Any advice or opinions gratefully received!