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Unable to change name on YAYW

Hi

I have tried on a few occasions to change my name in my details (both surname & also my screen name). When clicked at end it comes back with a complete blank page with just the side headers & links at top of the page and at bottom it is saying done......however even when logged off & back on again my screen name & also personal details are the same as when I first registered.



Can you please help me to sort this out



Many Thanks

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