Bridesmaids dresses - BRIDES BEWARE
Just thought I'd share my experiences of the website JJs House and beg people to not waste their money buying from these fraudulent twats.
I ordered two bridesmaids dresses from JJs House, situated in Hong Kong. The first dress was a slightly different shade to how it appeared on the website so I contacted them to check that when I ordered the second dress, that the shades would match. They said that the shades would only be different if I ordered it in a different material, so I made sure to order the exact same.
We noticed immediately when the second dress arrived that they were different shades of purple, and subsequently that the straps were different widths, and the lace pattern on the back was completely different. We sent photos and JJs House even acknowledged that they were different shades but said that it was due to the dresses being made from different rolls of fabric (but still the same material) so it wasn't their fault. After several emails back and forth, they have refused to refund my money and said that the best they can do is to give us 50% off new dresses, but there's no guarantee that these new dresses wouldn't have similar issues with the lace pattern and the straps, so I could be down £400 with 4 dresses that are unwearable. I refuse to give this company any more of my money and am currently seeking legal advice!
The annoying thing is, I checked them out on trust pilot and they have a rating of 9.8!! Yet, when you look deeper on other websites, there are hundreds of brides like me who have had very similar issues. Their return policy even says that they will give a full refund if we are not happy with the dresses.
If anyone can recommend anywhere to get nice bridesmaids dress in the UK, please let me know! I refuse to buy from another company based in China, and sadly the usual websites like House of Fraser, Debenhams etc don't have anything that I'm looking for. We only have a budget of about £150 per dress.