Info here if you are affected:
How distressing for all those brides! I nearly bought my dress from them.
I hate to say that I'm not surprised. There have been threads in here now for literally years talking about the nightmarish customer service some ladies have received.
More about this: https://www.bbc.co.uk/news/business-46203181
It suggests anyone affected should call the number in the article.
Truly sad news. Really feel sorry for everyone that is affected. Just wondering if moving to internet shopping would help given that most of the "brick and mortar" shops are getting affected.
Its such a shame, but i feel like its just going to keep happening until theres only larger designers left. With prices being so high and competition with online shops growing, the boutique experience is between a rock and a hard place, trying to stay competitive yet still cover their costs.
Not surprised - I tried a couple of dresses earlier on in the process. Poor quality and very “standard” designs.
I must admit I looked at Berketex wedding dresses online when I first started dress shopping and their designs were either very boring/safe or quite dated looking IMO. Also looked very cheap for the money they wanted. They were basically Wed2Be quality at designer prices from what I saw.
I can’t say I’m surprised either - I popped in to the shop and asked if I could have a quick look and see if there were any dresses that caught my eye before making an appointment. The staff were unfortunately fairly rude and pushy and I felt bullied in to making an appointment which I then called back and cancelled a day later! The dresses all seemed fairly dated in style compared to other places I’ve been shopping - if you’d wanted satin A line with ruching or sparkles there was tonnes of choice but very little else - I even asked if they had fishtail dresses and was told they weren’t sure if they’d be in the new collection! I was also shocked at the prices. Given they’re stocked in Debenhams as well I figured they’d be high street / Wed2Be prices but they were much more.