Hello everybody, (sorry for the long post!)
I am planning a last minute wedding and I'm having a few problems with a venue and would really appreciate your thoughts and advice! Just in case anyone thinks I'm bringing this worry on myself by having a last minute wedding then there is a reason. We have been engaged since last August and about a week later I was diagnosed with cancer. I have been in treatment since and have recently been told that I am in remission! We decided we didn't want to wait and we're going to get married in 2016! So anyway... we were in talks with a venue that had a cancelled wedding date on a Saturday in summer (perfect!) and one in autumn. We knew we were getting a very good deal (particularly on the summer one) because they needed to fill the slot/were potentially able to charge twice for some things. They even offered to negotiate on wine price etc without any prompting from us! We only ever talked to the venue about exclusive use. They told us that all Saturdays have to be exclusive use as standard anyway. We asked them to send us a quote specifically for us (including some things we discussed). On the two separate quotes they have specifically stated that these quotes are for exclusive use of the venue. In the email that the paperwork is attached to they also state that these quotes are for exclusive use...
Yesterday they emailed us saying they had made a mistake and to make it exclusive we have to pay an extra £3000!!! We are really gutted. I feel like they should have to honour everything they said and their emails and the quotes! I feel like there has never been any ambiguity. We have a two week hold on the summer date and they said they'd call us if anyone enquired about the autumn one (so we can have first refusal) as we were waiting for their quotes to decide on which date to go for. £3000 is a huge amount of money. Where do you think we stand? Do you think they have to honour their quote? I'm just so disappointed . Any thoughts or advice would be appreciated.