has anyone used Thomas cook to book a wedding or even been to a wedding that Thomas cook planner? and reviews would be amazing thank you.
Horrendous. We tried to book a wedding with them and they were so useless that we didnt bother in the end.
Nobody could answer any of our questions, it was always "oh if it doesnt say in the brochure then I dont know" and "ill check and get back to you" with no follow up.
We messed about with them for over 2 months and in that time they never even got round to answering any questions (not even what the ceremony locations were at the resort) and we ended up losing £600 because we decided to cancel rather than pay any more money and entrust them with our wedding.
Aww thank you so much for the feedback, who did you end up booking your wedding with? x
We didnt go abroad because of this, it was supposed to be the stress free way but after months of this wed had enough.