Just in case anyone is googling this company... I was really not impressed! The chair covers themselves were very nice and looked good. I didn't get any of the window decorations I was promised but luckily the venue were able to find some nice candle holders to use.
Communication skills were appauling!! Had to rearrange the inital meeting as Fran cancelled it, then she let me down on a meeting at the venue. They sounded like genuine reasons but its not very professional.. Then was an absolute nightmare to get hold of coming up to my wedding, I just wanted to confirm she was still ok to do it as I hadn't heard a word from her- I honestly wasn't being a bridezilla!
Now two and a half months on from the wedding I still haven't received my £50 deposit back, despite her saying via email she would do a bank transfer, no reply to my email to chase it up..
I was a very chilled out bride to be, if I was more stressy I would have been loosing it with the situation! I would NOT recommend
We used wedding bowtique for our wedding party in April and although we were very happy with the job Fran did we too still havn't received our £100 deposit back. I've tried by email, phone and text and have still had no response and am getting very frustrated now! I was just wondering if you managed to get your deposit back? Or has anyone else had the same problem?
I'm also struggling to get my £100 deposit back! I've tried calling her - she never answers the phone. I wish I had read this site earlier, I would never had used her. I'm giving her until the end of the week until i call the police and report her to trading standards. Please do the same otherwise she will continue to get away with this.
We've got in contact with citizens advice and sent her a recorded delivery letter which I think has only just been collected so giving it a week to see if she finally replies, don't hold out much hope tho! I cant believe she is doing this to so many people! Don't want her to get away with it either. Keep me informed as to how you get on, hope you have more luck than us.