Poor communication with The Little Lovebird company
is anyone else having issues with The Little Lovebird company? They sell personalised and non personalised gowns, flip flops and other such accessories good for gifts for bridesmaids.
I purchased 6 gowns for myself and my bridesmaids, non personalised ones, however when they arrived they were almost see-through and poor quality with pulled threads and not the colour I was expecting. On their website they ask to contact them before sending back returns which I did and received no reply. Finally got hold of them on their Facebook messenger and they stated that yes send them back by recorded delivery and refund would occur. I did this on August 6th and still have not received a refund, or even acknowledgment of receipt.
Im not normally one to rant but their lack of communication in solving issues is so poor I want other brides to take note of this. Having spent well over £100 on these gowns which I then had to send back makes me cross that they very quickly take your money but very hesitant in giving it back.
I actually bought replacement gowns from a shop on etsy called silk and more which have surpassed my expectations and are beautiful.
Please take this warning and avoid this website. The Little Lovebird is to be avoided!!