Wedding photos have gone AWOL
Hi, me and my husband got married in July having chose a photographer from the Cumbria area. We paid £650 and agreed a contract for digital access to photographs being ready in between 6 and 8 weeks. To date we've received two photos and one text message saying she's been il, hence the delay.
weve messaged and emailed and she has gone silent. It's now 16 weeks since the wedding and I'm both extremely angry and upset at both her lack of professionalism and radio silence. She has managed to update her website and I understand she is taking new bookings.
We we are considering taking her to small claims court but want to give her the benefit of the doubt; maybe she took on too much work etc and is very behind. The lack of communication is tainting my memories of the day; I wish I had gone elsewhere.
Anyone got got any experience of this or help would be appreciated, thanks